Spotlite

That’s ok.  We are supporting the user in doing their job, not testing their ability to take good pictures or that our artificial intelligence and machine l...

You should progress in line with your internal procedures.  In the meantime, click here for the UK Government Advice on detecting fraudulent documents.  If ...

Okay, let’s check the settings first:  On the iPhone, go to Settings.  Scroll down until you see the Spotlite entry.  Press the little arrow in the row for...

Well, that’s fair enough.  Applicants have a right to withhold their consent under GDPR.  Depending on the circumstances you may be obliged to offer an alte...

When you're testing the system we show you extra information. When we take a selfie besides capturing the distinguishing features of your face we al...

Several things could be going on here, we’ll go through a few: Depending on the jurisdiction only certain Photo ID documents are acceptable, for example, U...

A mismatch can take place for several reasons. The biggest reason is that the person in the Selfie and on the Photo ID are not the same person.  If you ...

If there is a fold or creases in the paper this may create a shadow that confuses the camera – we are good, but not that good!  If Spotlite can’t see an A4...

One of the on-going things we are looking to improve is where the machine learning doesn’t do such things very well – such as read 'O' for '0&#...

The issue date can be amended by selecting change before confirming the captured information.