When you receive a completed certificate from your applicant:-

  • You need to review and if you are happy to proceed, you need to confirm their identity within the portal tab 'Edit Application'

A screenshot of a computer

AI-generated content may be incorrect.

 

  • You then need to request the Basic DBS check in the Background Checks tab

A screenshot of a computer

AI-generated content may be incorrect.

 

  • The DBS will advise the digital result to us which we will provide to you by email 
  • If the applicant has confirmed they require a paper copy, the DBS post out the certificate - we never see this or the contents